Your top producer is such a superstar that it makes sense to promote him or her into management, right?
Maybe not.
Remember the classic “Peter Principle”? It was Laurence J. Peter’s management concept that in any kind of hierarchy, people tend to rise to their “level of incompetence.” In other words, as people are promoted, they tend to become progressively less effective because good performance in one job does not guarantee similar performance in another.
Topics: Management Development, eLearning, Insurance
If you are leading 1099 associates — those who are not employees of your company paid on W-2’s — be aware of the U.S. Department of Labor’s guidelines on how to differentiate between employees and contract labor. Because rules and laws vary from state to state and from one company to another, we cannot provide detailed information or advice. It is important that you work with your company or get state-appropriate legal advice to make sure you are not crossing any of the existing boundaries that could get you in trouble.
Topics: Management Development, eLearning, Training and Development, Insurance
You’ve probably heard these common complaints about training from your mid-tier and top-tier associates:
Topics: Management Development, Agent / Advisor Training, eLearning, Training and Development, Insurance
If you are a top-performing associate, chances are, your manager is likely to approach you about going into management at some point. This happens often, and when it does, it requires a deep soul search to figure out whether to consider it or not.
Plenty of producers have left their clientele and practices behind to give management a try, only to discover that they weren’t happy in a management role. Many associates accept the invitation into management because they want to please their managers. Others do so because they aren’t sure where their true passion lies.
Topics: Management Development, Agent / Advisor Training, eLearning, Training and Development, Insurance
Working from home is becoming an attractive option for many people who have long commutes or find that they can concentrate better without the distractions of being in an office. If you are a manager who hasn’t considered the work-from-home option for your agents or advisors yet, it might be time to consider the many benefits.
Topics: Management Development, Agent / Advisor Training, Insurance
Training would be much more effective if we could remember all the new information we are exposed to.
According to Psychology Today, there is really no such thing as “photographic memory,” although some people can recall information vividly and in great detail. The phenomenon that comes closest is “eidetic memory,” which shows up in about 2 to 10 percent of children, but virtually no adults. “Eidetikers” can hold onto an image for about half a minute to several minutes after it is gone. If you give them 30 seconds to look at a picture, even after you whisk it away, they can describe it with unusual accuracy and detail.
Topics: Management Development, Agent / Advisor Training, eLearning, Employee Training, Training and Development, Insurance
There's nothing like a conference or seminar to motivate everyone and ignite our imagination. We come away with new ideas and new ways of looking at our industry and our role within it. We all like to think we will get back to the office invigorated and ready to tackle our tasks with a set of fresh eyes and enthusiasm, and business will grow and thrive because of what we have learned at the event.
Topics: Management Development, Agent / Advisor Training, Training and Development
As a follow-up to my blog “Become a Master Communicator: The Importance of Body Language” I thought I’d share a personal note of what one of my friends and mentors taught me long ago.
Insurance great, Tom Wolff taught me a simple but very effective way to remember the key points from my previous blog, Tom's Q, triple L, double R (QLLLRR) formula.
Topics: Management Development, Agent / Advisor Training, Employee Training, Training and Development
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Harry P. Hoopis, CEO, Hoopis Performance Network, Hall of Fame
“FSEdNet is a game-changing strategy to help with the education of new advisors in the business. The key to any training is to focus on being brilliant on the basics. Dick Cleary and his team have created a turnkey educational program that helps leadership teams implement an easy to deliver training system for the fundamentals of success.”
Mark Rooney, CFP, ChFC, CLU Equitable-Advisors, LLC, Hall of Fame Recipient
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Ed Deutschlander, CLU, CLF, CEO, North Star Resource Group
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"I have been in the industry many years. FSEdNet is one of the most comprehensive educational tools to help new reps get off to a successful start and for developing reps to build and grow their business in years 2, 3, 4 and after. The ability to have this information at your fingertips, anytime, anywhere, on any device, 24/7 is truly a must-have for today's financial professional.”
Fred Walker, VP of Professional Development, Transamerica Agency Network
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Ken Gallacher, CLU, ChFC, FSS, LUTCF, LACP and Thresa (Terry) Cochran, CLU, ChFC, CLF, FSS, LACP - General Agent, American National
"A revolutionary strategy to help train and develop your producers, regardless of experience. To make an impact, it must be simple to understand and use, and that is exactly what FSEdNet does. This turn-key educational platform will add true value to your value proposition, and will separate you from the competition."
Dan LaBert, CEO, NAILBA - National Association of Independent Life Brokerage Agencies.
"Opening Up the library of videos offered on FSEdNet for our agents provides an immediate resource that supports the new agent experience after initial training and adds to that knowledge base in all areas. Not only do the new agents benefit, but veteran agents can add to or be reminded of information that helps them focus on improving results."
Mike Catania, Ph.D., Director of Learning Management Field Development, Bankers Life and Casualty Company
“Having been in the industry over 30 years, I can honestly say that FSEdNet is a game changer for improving retention, growing rep productivity and developing a highly trained sales force. I was exposed to Dick Cleary and FSEdNet in another life prior to being with AAA Life and I was very pleased to have the opportunity to introduce an entirely new field force to this awesome tool! We have used it as the foundation to build our training program. I would highly recommend FSEdNet to anyone!”
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Todd Scott, Manager Practice Management & Development, AMERITAS
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"Just a quick comment of appreciation for your FSEdNet. We have been so pleased and impressed with your training program. It has helped our advisors at all different levels in many different areas of your curriculum. It is concise, effective, and easy to use. And you and your team have been incredibly responsive whenever we have a question or a thought."
James Meehan, Managing Partner at 1847Financial, Penn Mutual
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Beth Jones, Director of Field Force Training Development, First Command Financial Services.
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